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Please use form below
Our Office opening hours are Mon-Thurs 10am-3pm Fri 10am-3pm (Telephone & Email)

Telephone orders
Mon-Thurs 10am-3pm Fri 10am-3pm
CALL 07801 733233

Our Shops Opening Hours and contact numbers can be found on the store finder page

Office Address

63 Alma Road, Bournemouth, BH9 1AB

Vapertrails: Terms & Conditions



Please contact us if you need to return an item to us within 7 days.

The Return address is Vapertrails, 61-63 Alma Road, Winton, Bournemouth BH9 1AB
Please request proof of posting from your post office.

See Terms & conditions regarding distance selling - Cooling off period & right to cancel.


Cardstream Invoice: Delivery Address different from what I've requested at checkout!
We ALWAYS send to the Shipping address requested at our checkout. NOT the address on Card Stream  invoice unless you have requested the same as billing address.

Failed Orders
If you try to order using a different address from the one that the card is registered at it will fail or be declined.

Use the billing address and then choose a different shipping address via our checkout for successful payment.