Email us

Please use form below
Our Office opening hours are Mon-Thurs 10am-3pm Fri 10am-3pm (Telephone & Email)


Telephone orders
Mon-Thurs 10am-3pm Fri 10am-3pm
CALL 07801 733233


Our Shops Opening Hours and contact numbers can be found on the store finder page






Office Address


UNIT 13, 16 ALDER HILLS IND EST, POOLE, BH12 4AR


Vapertrails: Terms & Conditions


 

Returns

Please contact us if you need to return an item to us within 7 days.

The Return address is Vapertrails, 61-63 Alma Road, Winton, Bournemouth BH9 1AB
Please request proof of posting from your post office.

See Terms & conditions regarding distance selling - Cooling off period & right to cancel.

PROBLEMS ORDERING

Paypal Invoice: Delivery Address different from what I've requested at checkout!
We ALWAYS send to the Shipping address requested at our checkout. NOT the address on Paypal invoice unless you have requested the same as billing address.

Failed Orders
If you try to order using a different address from the one that the card is registered at it will fail or be declined.

Use the billing address and then choose a different shipping address via our checkout for successful payment.